Refund Policy
Version of 2026-10-01
The User may request a refund for the unused part of the services by emailing info@fantomas.cc with the account email and payment ID.
- if delivery has not started: 100% refund minus the payment-provider fee;
- if delivery has started: refund of the unused volume (unposted comments / unused days) pro rata to the plan;
- add-on accounts already handed over and put to work, and used link packs, are non-refundable;
- no refund if access is suspended for breach of Section 5 of the Terms.
Refunds are made to the original payment method within 10 business days of approval; crediting time depends on the payment provider.